TAXES & DUTIES
Please note from 1st January 2021 EU customers are liable to pay local import taxes on orders over the value of £135. This fee will be collected directly from the customer by the shipping service in the country of import before the release of goods. Please contact your local customs authorities for territory specific import rates.
Customs duties and taxes are paid by the receiver and not payable by Ferian We recommend that you contact your local customs authority to determine import taxes and costs prior to submitting your order.
If you refuse a shipment from Ferian you are responsible for the original shipping charges, any import fees that may have been incurred on the package, as well as the cost of returning your order (please refer to returns policy) to Ferian. This amount will be deducted from your refund once the returnable item has been processed.