Shipping policy

UK Customers

Orders include VAT at 20% and free next-day delivery via Royal Mail Special Delivery.

International Shipping Details

Delivery & Tracking

For security and to reduce import charges, multiple items may ship separately with individual tracking numbers.

Brass ring model service orders ship via tracked standard mail..

United States

The US no longer offers a duty-free threshold for UK goods.

Fine jewellery typically incurs 5–11% import duty, plus applicable state taxes and courier clearance fees.

Note on tariffs: Due to recent changes in US trade policy, additional tariffs may apply. We recommend contacting your local customs office for the most current rates.

European Union

Orders may incur local VAT and customs duties, payable directly to the courier before delivery.

DHL express or UPS may add a clearance fee (customer's responsibility).

These charges are payable directly to the carrier upon delivery.

Rest of World

Orders may be subject to local import duties, GST/VAT, and courier handling fees (varies by country).

Returns

Please include customs forms showing goods' origin as UK.

If an order is refused at customs, return costs will be deducted from your refund.

Bespoke orders are non-refundable